Reviews, comments and ratings from our customers

At Svetila.com, we value the voices of our customers, and your feedback is the cornerstone of our success. Our Reviews, Comments, and Ratings page is a dedicated space where you can discover the experiences of fellow shoppers and share your own insights.

Summary of customer rating statistics

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positive98.1%(1642 reviews)
Average rating: 4.8/5neutral1.6%(26 reviews)
Number of reviews: 1674negative0.4%(6 reviews)

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Customer comments and ratings

Back order

When I ordered, several days passed before I was informed that the item was “out of stock .” I was concerned that I would never see my money or the product. I gave up. But many days (weeks?) later the order arrived in perfect condition.
I will not hesitate to order from you again.

Reply from store:

Sometimes, as in your case, there is a discrepancy or force majeure in the stock of a product. In any case, our customers are never left without the products they ordered. In extreme cases, we refund 100% of the money. We sincerely apologise for the longer delivery time.

good service

perfect

Bulbs

Quick service, quality bulkbs, thank you!

Good store, good prices, good variety

Good store, good prices, good variety

Very efficient Dealer

AS always every thing went as promised.I will use your store again in due time. Thank's

Keep on going

Good expiriance

1st Order

Excellent service. Very competitive price and reliable delivery and well packed. Will repeat and can be recommended.

Superb

The product I ordered arrived in just a few days. I'm totally contented.

Best shop ever

All good

Very satisfied.

Thank you for your fast delivery service. Thank you for the well-packaged lamps. All lamps arrived intact /unbroken.

store

goed overzicht

Good store

Reasonable prices and delivery

Highly recommended buying experience

Tried to buy this specialized light globe from several sources without success, probably because we live in Thailand. Buying experience through Svetila was seamless, simple and very responsive. Have no hesitation in recommending this on-line company for similar purchases.

Good opinion

Pleasantly surprised, professional manner of operation and acceptable delivery time.

Store rate

top

website

Easy to understand and navigate

Very good

Good products and very quick shipping

Everything worked smooth

Lots of bulbs and products that are hard to find elsewhere. Dispatch and shipping went quick.

Fast delivery and kind reception

Thank you for the kind explanation about the delivery.
And The package arrived very quickly and safely.

Almost Perfect

Product was very well packed, shipping by DHL is swift and accurate. Store could be probably a little bit faster in processing orders.

Delivery was late

This delivery was blocked because of issues with DHL.

Exactly as described, and works perfectly!

Was searching everywhere in the EU for a replacement bulb for my Dermapal, and am so grateful that I found Svetila. The product shipped fast and in a very protective manner to keep the bulb safe. Everything was exactly as described, and works perfectly!

Service

Super and well packed.

Excellent service

Excellent service - fast delivery, excellent packing, no troubles! Thank you!!!

E12-E10

They work perfect

Good, fast, reliable!

The shop reacted fast and the delivery took place the next working day! Excellent :D

Great Webstore

It's a pleasure doing business with you. Great webstore, works perfect! Online communication could not be better. 5 stars!

Smooth Service

Great , smooth Service.

Nice shop

Easy to navigate, works very well.

Excellent service

Excelent customer service. Quickly answered all questions, fast delivery to Lithuania - delivered earlier than I expected, good quality. Highly recommend!!

Great Products

Company has every type of bulb you can imagine.

Bis jetzt funktionieren die Leuchtkörper

Ich werde wieder bestelle!

Hitro, profesionalno, pregledno.

Hitro, profesionalno, pregledno.

Perfect service

The store is absolutely recommendable - very satisfied However, the website did not show that the item was not in stock, i.e. long time from order to delivery.

Easy to Use

It was easy to find the bulb I needed.

problem

Hello,

I write you because I just install both Osram Supratec L 36W 73 G13 BLB Black light UV and both Philips S10 4 65W SIN Ecoclick starter I bought to you. One sram supratec uv and one Philips starter doesn't work. I tried different combinaison but it doesn't change anything.

So, one osram supratec uv and one Philips starter I bought to you arrived and doesn't work. could you replace them please ?

Reply from store:

Please submit a system claim from your customer account.

Delivery on time without damage

Delivery on time without damage

Best lighting online

This is second time and best online lighting place

Almost perfect

Great Shop, Great Service! The only think to work on are delivery costs…

Good service.

I will reorder from this seller.
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