Loyalty and rewards
At Svetila.com, we offer loyalty points as a reward for your purchases from us. You can exchange loyalty points for gift certificates as soon as your previous order has been delivered and use them on your next purchase. In this way, you can significantly reduce the value of your orders with us. Points of light are assigned according to the following parameters:
- Loyalty points are awarded only to registered customers.
- Customers can see and manage them in the "My Loyalty Points" section.
- For every € 5 worth of purchased products, we give you 1 point.
- Each point is worth € 0.10.
- In the case of a returned order, the points received from the order in question will be canceled.
- Loyalty points become active as soon as your previous order has been delivered and you can exchange them for gift vouchers at any time after logging in to your account with us.
- The gift voucher can be used for all subsequent orders worth more than € 20.
- All values refer exclusively to the prices of products without VAT.
- Loyalty points are not awarded on the value of delivery and VAT.
- The validity of the acquired loyalty points is 1 year.
- Assignment and usage parameters can be changed at any time.
- The changes do not apply retroactively.