The delivery is possible with Post of Slovenia, GLS or with UPS and DHL. Personal collection for customers from Slovenia is also possible.
Delivery costs depend on the weight and/or size of ordered items, selected mode of delivery and of destination country.
We will pack and send your package in 0-4 days (normally on the same day), after receiving your order. If the ordered items are not in our stock, then we will need additional 5-14 days, to receive it from our suppliers. You will be informed via email if this is the case.
Package transit times depends on selected mode of delivery and selected destination (destination country).
Table with the average transit times of packets is written below:
|Transit times in days||Post of Slovenia||UPS, DHL||Pick Up|
|Slovenia||1||0 - 1||0-1|
|EU||2 - 5||1 - 5|
|Other European countries||3 - 7||2 - 7|
|USA, Canada||5 - 14||2 - 5|
|Other World||10 - 21||3 - 7|
For fast and secure delivery of your order, we will need your exact delivery address! Without any error!
If we receive an undelivered package back to us, then we charge you for the second delivery attempt. If you should want a refund, instead of second delivery, we will decrease the refund of your payment for delivery costs.
If there is anything wrong with the delivery address or with any other state of delivery situation, then the package arrives back to us in approximately 4-6 weeks. During this time we will not be able to send you the second package or make a refund of your payment. These situations are extremely rare, but unfortunately thay do happen from time to time.