Shipping

The delivery is possible with Post of Slovenia, GLS, TNT or with UPS and DHL. Personal collection for customers from Slovenia is also possible.

  • Post of Slovenia (Priority service - signature required)
  • UPS (Standard and/or Express service - depend on destination country)
  • DHL (Economy and/or Express service - depend on destination country)
  • TNT (Economy and/or Express service - depend on destination country)
  • GLS (Business service - depend on destination country)
  • Personal collection (Only for customers from Slovenia)



Delivery costs

Delivery costs depend on the weight and/or size of ordered items, selected mode of delivery and of destination country.

  • In any time you can see the delivery costs in the bottom of your shopping cart.

We will pack and send your package in 0-4 days (normally on the same day), after receiving your order. If the ordered items are not in our stock, then we will need additional 5-14 days, to receive it from our suppliers. You will be informed via email if this is the case.



Delivery times

Package transit times depends on selected mode of delivery and selected destination (destination country).

  • Total delivery time is composed of the time that we need for packing and shipping and transit time for delivery by courier service needs.

Table with the average transit times of packets is written below:

Transit times in days Post of Slovenia UPS, DHL Pick Up
Slovenia 1 0 - 1 0-1
EU 2 - 5 1 - 5  
Other European countries 3 - 7 2 - 7  
USA, Canada 5 - 14 2 - 5  
Other World 10 - 21 3 - 7  

For fast and secure delivery of your order, we will need your exact delivery address! Without any error!

  • Please double check, when you make your address input.

If we receive an undelivered package back to us, then we charge you for the second delivery attempt. If you should want a refund, instead of second delivery, we will decrease the refund of your payment for delivery costs.

If there is anything wrong with the delivery address or with any other state of delivery situation, then the package arrives back to us in approximately 4-6 weeks. During this time we will not be able to send you the second package or make a refund of your payment. These situations are extremely rare, but unfortunately thay do happen from time to time.


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