Luminaries, Lighting and Light Bulbs Shipping & Returns

Luminaries, Lighting and Light Bulbs

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Shipping & Returns Shipping & Returns
Shipping (transit) times - in days
 
Destination Post of Slovenia FedEx PickUp
Slovenia 1 0-1 0-1
EU 2 - 5 1-2  
Other European countries 5 2  
USA, Canada 10 2-3  
Other World 14 3-5  
       
The delivery is most commonely made with the use of Post of Slovenia - Priority service or with FedEx. The deadline of the shipment after the receiving the order and payment is 2-5 days, for the articles which are not in the supply 2-5 days.
In the case of advanced agrement the personal unedertake is also possible but in the base office of the seller or in his warehouse. In this case your order in not notified as a normal order and you lose your wright of sending back your product in 15 days if you are not pleased with it. In the case of personal undertake there are no delivery expenses.

Delivery expenses
For smaller orders the buyer pays a piece or the whole part of the cost.
 
Reklamations and Returns
The illuminaton dou to their nature are not included in the guarantee about propper functioning and so you can not return them of they do not work. Exception are those products which specially marked as products with a guarantee.

100% SATISFACTION GUARANTEE:
By the law of the safety of customers you can return your product unwrapped with the original bill in 14 days fom the receivement of the product.
We guarantee everything you buy from us to be free from defects in material and workmanship.
We will try to salve every reklamation so that the customer will be pleased.
You must use ours returns system, Then we will send youdetailed instructons After our confirmation and by the law of safety of the customer you send us the product on your cost.

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  SVETILA.com - Luminaries, Lighting and Light Bulbs - Let the future be brighter Thursday, 20. November 2008  
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