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Privacy statement serves us for protection of privacy of our users. You can
look at SVETILA.com pages for free, without any commitment of revealing your
identity or leaving any kind of your private data. In case that you decide to
use our services, it's necessary to leave us your personal data, so that we
could complete your reservation and to lease asked service. Your personal data
remains protected. We assure you that we are collecting only information that we
need to complete our procedure of reservation of our service. In that process we
are using only information that we receive directly from you.
Here we would like to try to explain our reasons for collecting information, the
way of processing them and the level of protection of your personally
identifiable information.
Collecting information about you
- e-Shop "SVETILA.com" collects information about your identity and
the other personally identifiable information only in case that you decide to
use the service from our offer after which you will have to pay advance for
the service.
- In case that you decide to leave your personal information in our "Guest
book", your data will become public and other persons will be able to access
the information you have left while signing our "Guest book". In that case,
SVETILA.com is not responsible for any misuse of your data.
- When you visit SVETILA.com site, our Web server automatically collects
information about IP address of your computer, type of your browser, name of
your domain, time of your access, Web page address from which you are coming
from and all the information about the pages you have visit on our site. That
data we use for running our statistics about the use of pages, so that we
could improve the quality of our site.
We are pointing out that our Web server does not collect your E-mail address
or any other information which could be personally identifiable.
- When you visit our pages you can complete our survey, which we are using
to develop design of our pages using your answers. Completing surveys is
optional, so you are completing them with your free will. You don't have to
answer the asked questions, and all the data you have left is remaining
secret. Only when we want to analyze our survey we are giving group results of
survey to the third parties.
- Occasionally we organize games and contests on our Web pages. Their rules
are available on our site while the game or contest is on. When you are
signing-in for the contest, you are automatically agreeing with published
rules of that contest. We want to point out that one of the rules of the games
or contests is a publication of the name of the winner, even without asking
for her or his permission.
Use of collected information
We use your personal information:
- to start the process of reservation of the service you want, so that we
are able to send you our preliminary calculation, after which you will pay the
advance.
- to send you on your home address all the relevant material and information
about selected service or your order.
- to pass your personal data to a person who will give you directly the
service for which you have made a reservation, even before consumption of the
selected service. Through that direct contact you will be able to solve all
dilemmas or misunderstandings that you have about the service in the best
possible way.
- to inform you occasionally about changes in our offer, special rates,
upgraded information...and to provide you with all the information about the
growth of our site.
We are not going to use collected information for purposes that are not
mentioned in this statement. Your personal data, e-Shop "SVETILA.com"
does not sell, trade, rent or give to third parties, unless it's necessary for
the procedure of the realization of selected service.
In case that you don't want to receive information about changes on our pages,
announcements about our offer or other promotional information, don't hesitate
to inform us about that. After we receive your notice, your name will be soon
removed from our list.
e-Shop "SVETILA.com" can reveal personal information only in case when
court decide that, or in the case that there is need to protect rights or
property of our web pages, or the need to protect personal safety of our users
or public.
Security of collected information
SVETILA.com gives a great importance to this statement and we think that
credibility of our business depends on the fact how much the agency activity is
in accordance with this statement. Therefore, SVETILA.com, specially cares that
collected information about the user are safe and protected from loss, changes,
unauthorized access or any kind of misuse. Filing in questionnaires, surveys,
mail forms, requests for reservation...is highly protected process.
Our computer system use programs which could recognize every unauthorized access
to your data, after which they react quickly. Our Web server is highly protected
from unauthorized access (physical or electronic). Your data is stored in
password-controlled servers with limited access.
How are we going to contact you?
Standard reservation procedure of the service from our offer, together with all
the questions or problems regarding selected service will be solved through the
contact information you gave us ( E-mail, telephone or fax).
Use of cookies
Cookie is a text file that is placed on your hard disk by a web browser, after
you visit our pages for the first time. Cookie provides faster reading of
already visited sites. Cookie does not contain any personal information, but it
helps us to provide you special services while you are on Web.
The main advantage of cookies is saving time and easier access to the site. The
purpose of a cookie is to tell the Web browser that you have returned to a
specific page. Statistical information about the visit of the certain
information are created using cookies, therefore they are important in
recognizing users wishes and determination of the development of our offer and
our site.
Cookie is an option that is offered by your Web browser. Most Web Browsers are
adapted to accept cookies automatically, but if you want you can modify your
browser settings to decline cookies.
Changing or deleting your personal data
The data you have once inscribe in our custom database in order to get your own
SVETILA.com ID, can be changed. Also, on your request we are obligatory to erase
them.
Changes to the Statement
Privacy statement occasionally can be updated. When we update it, we are
obligatory to change the date of the statement. In case that there are
significant changes of this statement, we will announce that on our Web pages or
we will send you the notice directly. We are recommending to our visitors and
users to occasionally read this statement, so they could be more informed about
their privacy protection.
We are consider that you are accepting this Privacy Statement when you are
visiting our site or when you are using our services.
Domzale January 01th, 2005 |
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