Svetila.com - Luminaires, Lighting and Light Bulbs Privacy Notice

	SVETILA.com - Luminaires, Lighting and Light Bulbs

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Privacy Notice

Privacy statement serves us for protection of privacy of our users. You can look at SVETILA.com pages for free, without any commitment of revealing your identity or leaving any kind of your private data. In case that you decide to use our services, it's necessary to leave us your personal data, so that we could complete your reservation and to lease asked service. Your personal data remains protected. We assure you that we are collecting only information that we need to complete our procedure of reservation of our service. In that process we are using only information that we receive directly from you.

Here we would like to try to explain our reasons for collecting information, the way of processing them and the level of protection of your personally identifiable information.

Collecting information about you

e-Shop "SVETILA.com" collects information about your identity and the other personally identifiable information only in case that you decide to use the service from our offer after which you will have to pay advance for the service.
In case that you decide to leave your personal information in our "Guest book", your data will become public and other persons will be able to access the information you have left while signing our "Guest book". In that case, SVETILA.com is not responsible for any misuse of your data.
When you visit SVETILA.com site, our Web server automatically collects information about IP address of your computer, type of your browser, name of your domain, time of your access, Web page address from which you are coming from and all the information about the pages you have visit on our site. That data we use for running our statistics about the use of pages, so that we could improve the quality of our site.
We are pointing out that our Web server does not collect your E-mail address or any other information which could be personally identifiable.
When you visit our pages you can complete our survey, which we are using to develop design of our pages using your answers. Completing surveys is optional, so you are completing them with your free will. You don't have to answer the asked questions, and all the data you have left is remaining secret. Only when we want to analyze our survey we are giving group results of survey to the third parties.
Occasionally we organize games and contests on our Web pages. Their rules are available on our site while the game or contest is on. When you are signing-in for the contest, you are automatically agreeing with published rules of that contest. We want to point out that one of the rules of the games or contests is a publication of the name of the winner, even without asking for her or his permission.

Use of collected information

We use your personal information:

to start the process of reservation of the service you want, so that we are able to send you our preliminary calculation, after which you will pay the advance.
to send you on your home address all the relevant material and information about selected service or your order.
to pass your personal data to a person who will give you directly the service for which you have made a reservation, even before consumption of the selected service. Through that direct contact you will be able to solve all dilemmas or misunderstandings that you have about the service in the best possible way.
to inform you occasionally about changes in our offer, special rates, upgraded information...and to provide you with all the information about the growth of our site.

We are not going to use collected information for purposes that are not mentioned in this statement. Your personal data, e-Shop "SVETILA.com" does not sell, trade, rent or give to third parties, unless it's necessary for the procedure of the realization of selected service.

In case that you don't want to receive information about changes on our pages, announcements about our offer or other promotional information, don't hesitate to inform us about that. After we receive your notice, your name will be soon removed from our list.

e-Shop "SVETILA.com" can reveal personal information only in case when court decide that, or in the case that there is need to protect rights or property of our web pages, or the need to protect personal safety of our users or public.

Security of collected information

SVETILA.com gives a great importance to this statement and we think that credibility of our business depends on the fact how much the agency activity is in accordance with this statement. Therefore, SVETILA.com, specially cares that collected information about the user are safe and protected from loss, changes, unauthorized access or any kind of misuse. Filing in questionnaires, surveys, mail forms, requests for reservation...is highly protected process.

Our computer system use programs which could recognize every unauthorized access to your data, after which they react quickly. Our Web server is highly protected from unauthorized access (physical or electronic). Your data is stored in password-controlled servers with limited access.

How are we going to contact you?

Standard reservation procedure of the service from our offer, together with all the questions or problems regarding selected service will be solved through the contact information you gave us ( E-mail, telephone or fax).

Use of cookies

Cookie is a text file that is placed on your hard disk by a web browser, after you visit our pages for the first time. Cookie provides faster reading of already visited sites. Cookie does not contain any personal information, but it helps us to provide you special services while you are on Web.

The main advantage of cookies is saving time and easier access to the site. The purpose of a cookie is to tell the Web browser that you have returned to a specific page. Statistical information about the visit of the certain information are created using cookies, therefore they are important in recognizing users wishes and determination of the development of our offer and our site.

Cookie is an option that is offered by your Web browser. Most Web Browsers are adapted to accept cookies automatically, but if you want you can modify your browser settings to decline cookies.

Changing or deleting your personal data

The data you have once inscribe in our custom database in order to get your own SVETILA.com ID, can be changed. Also, on your request we are obligatory to erase them.

Changes to the Statement

Privacy statement occasionally can be updated. When we update it, we are obligatory to change the date of the statement. In case that there are significant changes of this statement, we will announce that on our Web pages or we will send you the notice directly. We are recommending to our visitors and users to occasionally read this statement, so they could be more informed about their privacy protection.

We are consider that you are accepting this Privacy Statement when you are visiting our site or when you are using our services.

Domzale January 01th, 2005

Privacy Statement for Svetila.com

Privacy Policy

About Us

This is a privacy policy for Svetila.com. Our homepage on the Web is located at http://www.svetila.com.

The full text of our privacy policy is available on the Web at http://www.svetila.com/privacy.php

Users may go to http://www.svetila.com/login.php for information on how to opt-in or opt-out of use of their information.

We invite you to contact us if you have questions about this policy. You may contact us by mail at the following address:

Svetila.com
Slamnikarska cesta 4
DOMZALE, 1230 
Slovenia, EU

You may contact us by e-mail at info@svetila.com. You may call us at +386 1 7244 549.

Dispute Resolution and Privacy Seals

We have the following privacy seals and/or dispute resolution mechanisms. If you think we have not followed our privacy policy in some way, they can help you resolve your concern.

Dispute: [no description given]

Additional Information

This policy is valid until 1 jan, 2020 at 12:00:00 CET.

Data Collection

P3P policies declare the data they collect in groups (also referred to as "statements"). This policy contains 4 data groups. The data practices of each group will be explained separately.

Group "Access log information"

We collect the following information:

Click-stream data
HTTP protocol elements

This data will be used for the following purposes:

Completion and support of the current activity.
Web site and system administration.
Research and development.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

Our Web server collects access logs containing this information.

Group "Cookies"

We collect the following information:

HTTP cookies

This data will be used for the following purposes:

Research and development.
One-time tailoring.

This data will be used by ourselves and our agents.

The following explanation is provided for why this data is collected:

Cookies are used to track visitors to our site, so we can better understand what portions of our site best serve you. We also use cookies to allow our server to maintain information about the contents of your shopping cart.

Group "Transaction info (required)"

We collect the following information:

Physical contact information
Online contact information
Demographic data
Purchase information

This data will be used for the following purposes:

Completion and support of the current activity.
Research and development.

This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:

Delivery services.

The following explanation is provided for why this data is collected:

Information we collect in order to process your purchase.

Group "Transaction info (optional)"

At the user's option, we will collect the following data:

Physical contact information
Online contact information
Demographic data
Purchase information

This data will be used for the following purposes:

Contacting visitors for marketing of services or products.

This data will be used by ourselves and our agents. In addition, the following types of entities will receive this information:

Delivery services.

The following explanation is provided for why this data is collected:

Information we collect in order to process your purchase.

Cookies

Cookies are a technology which can be used to provide you with tailored information from a Web site. A cookie is an element of data that a Web site can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our site makes use of cookies. Cookies are used for the following purposes:

User targeting
Research and development

Compact Policy Summary

The compact policy which corresponds to this policy is:

    CP="CAO DSP COR LAW CURa CONa OUR DELa BUS IND PHY ONL PUR COM NAV"

The following table explains the meaning of each field in the compact policy.

Field	Meaning
`CP=`	This is the compact policy header; it indicates that what follows is a P3P compact policy.
`CAO`	Access is available to contact and other information.
`DSP`	The policy contains at least one dispute-resolution mechanism.
`COR`	Violations of this policy will be corrected.
`LAW`	Privacy law specifies penalties for a violation of this policy.
`CURa`	The data is used for completion of the current activity.
`CONa`	The data is used for contacting the user.
`OUR`	The data is given to ourselves and our agents.
`DELa`	The data is given to delivery services.
`BUS`	Our business practices specify how long the data will be kept.
`IND`	The data will be kept indefinitely.
`PHY`	Physical contact information is collected.
`ONL`	Online contact information is collected.
`PUR`	Purchase information is collected.
`COM`	Computer information is collected.
`NAV`	Navigation and clickstream data is collected.

The compact policy is sent by the Web server along with the cookies it describes. For more information, see the P3P deployment guide at http://www.w3.org/TR/p3pdeployment.

Policy Evaluation

Microsoft Internet Explorer 6 will evaluate this policy's compact policy whenever it is used with a cookie. The actions IE will take depend on what privacy level the user has selected in their browser (Low, Medium, Medium High, or High; the default is Medium. In addition, IE will examine whether the cookie's policy is considered satisfactory or unsatisfactory, whether the cookie is a session cookie or a persistent cookie, and whether the cookie is used in a first-party or third-party context. This section will attempt to evaluate this policy's compact policy against Microsoft's stated behavior for IE6.

Note: this evaluation is currently experimental and should not be considered a substitute for testing with a real Web browser.

Unsatisfactory policy: this compact policy is considered unsatisfactory according to the rules defined by Internet Explorer 6. The behavior of Internet Explorer 6 regarding cookies set under this compact policy is as follows:

	First-party usage	Third-party usage
Persistent Cookies	Low: Policy satisfactory at this level; cookies will be accepted. Medium: Opt-out is not provided for all unsatisfactory purposes and recipients, so the cookie will be downgraded to a session cookie. Medium High: No opt-out is provided, so the cookie will be blocked. High: Since opt-in is not required, the cookie will be blocked.	Low: Opt-out is not provided for all unsatisfactory purposes and recipients, so the cookie will be downgraded to a session cookie. Medium: Opt-out is not provided for all unsatisfactory purposes and recipients, so the cookie will be blocked. Medium High: Since opt-in is not required, the cookie will be blocked. High: Since opt-in is not required, the cookie will be blocked.
Session Cookies	Low: Policy satisfactory at this level; cookies will be accepted. Medium: Policy satisfactory at this level; cookies will be accepted. Medium High: Policy satisfactory at this level; cookies will be accepted. High: Since opt-in is not required, the cookie will be blocked.	Low: Policy satisfactory at this level; cookies will be accepted. Medium: Opt-out is not provided for all unsatisfactory purposes and recipients, so the cookie will be blocked. Medium High: Since opt-in is not required, the cookie will be blocked. High: Since opt-in is not required, the cookie will be blocked.

A policy which is considered unsatisfactory by Internet Explorer 6 contains certain categories of data which are used or shared in a particular manner. This policy is placed in the unsatisfactory category, because the following categories of data are associated with this policy's cookies:

Physical contact information is collected.
Online contact information is collected.

In addition, the data is used in the following manner, marking the policy as unsatisfactory:

The data is used for contacting the user.

Note that allowing an opt-out will make this policy acceptable under the Low and Medium settings, and under Medium High for first-party cookie usage. At the High setting, and at the Medium High setting for third-party cookies, all of these data uses must be opt-in for the policy to be considered satisfactory.

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